ACTIONS

The work that closes the incident
has an owner.

Actions are not a second incident register. They are the focused workspace inside Incident and Actions for corrective, preventive, and follow-up work — with a due date, evidence, and a source link back to the event.

Actions register in Incident and Actions showing owned follow-up work
Actions registerOwner, status, priority, and source incident on every row. Print the filtered list as an action pack.
01

One owner

Clear responsibility and a due date for every corrective or preventive action.

02

One status

Visible progress, overdue work, and Workflows & Escalations when the date slips.

03

One evidence trail

Implementation notes and proof remain connected to the action and the incident.

04

One source link

Navigate from the action back to the originating CAPA record without reconstructing the story.

Actions live inside
Incident and Actions.